Tru Diamonds Reviews

Tru-Diamonds™ are the world’s best substitute for expensive, environmentally damaging mined diamonds. They give you the look and allure of top-grade diamonds at a tiny fraction of the price. They are earth friendly and conflict-free, so you can feel good, not guilty, when you wear them. Developed in Great Britain, Tru-Diamonds™ is the world’s premier brand of non-mined, earth-friendly, simulated diamond jewellery. They have over 100,000 delighted customers in the United Kingdom alone and many more all over the globe. Tru-Diamonds™ are kinder on the environment and conflict-free so you feel good, not guilty, when you wear them. They pride themselves on bringing you expertly designed and crafted jewellery at prices you can easily afford. They offer a 30-day risk-free trial, lifetime gemstone guarantee, and a lifetime warranty. They also have a pay later option with Klarna. They have a variety of jewellery including rings, with different designs and cuts. For example, the Grand Accolade Ring features an ice-white, flawless Tru-Diamonds™ centre stone and hidden accents in the mounting on a cathedral setting. The Cincature Ring boasts an oval cut centre stone framed by an elegant halo and perched on a slender, eternity style band. The Champagne Ring showcases an extraordinary 5 carat radiant cut centre stone, and surrounded by a halo of flawlessly matched stones. They also have a Tiffany Style Solitaire Ring which features a 1 ct. brilliant cut Tru-Diamonds™ gem delicately elevated with six prongs to optimum brilliance.

TruDiamonds is a company that offers a variety of jewellery products. Their offerings include rings, necklaces, bracelets, and earrings. The products are known for their excellent design and finish, with a wide choice in colour of stones to suit all tastes. They are often described as very affordable luxury. Customers have praised the quality of the products, stating that to the untrained eye, they could be mistaken for the real thing. The company also offers a lifetime guarantee, which is unique in the industry. If a stone is lost from a product, they replace the item. The customer service is also highly rated, with customers mentioning that the staff are courteous and helpful. The company is known for resolving issues quickly and efficiently. However, some customers have reported issues with delivery times.

To order from TruDiamonds, you can visit their website and choose the jewelry you want to purchase. Once you've selected your items, you can proceed to checkout and complete your purchase. Orders are processed immediately upon receipt and you can expect to receive your jewelry within 2 - 3 business days if the item is in stock. Items not in stock may take 14 - 21 days as Tru-Diamonds™ jewelry is not mass-produced and each item is carefully crafted, and hand-finished. Your order will be dispatched from their UK Distribution Center. For international shipping, duties & taxes are included in the purchase price and any of these costs incurred in the destination country are covered by the sender. Please note that delivery times may vary depending on your location. You can also track your order to know its status. If you need to return an item, you can do so in accordance with their returns policy. Please ensure to follow their guidelines for returns to avoid any issues.

TruDiamonds.co.uk offers a 3 Month Interest Free Easy-Pay option. When you choose this payment method at checkout, the first instalment will be charged when the order is placed. This will include packaging and posting. Two further instalments will be taken at monthly intervals. If you decide to return your purchase, refunds will be credited back to your original form of payment. It may take 5-10 days, from their receipt of goods, before they show back in your account. Please note that these details are subject to change and it's always best to check the official website for the most up-to-date information.

The return policy of TruDiamonds.co.uk is as follows:

• Returns for refund are accepted under their No-Risk, Money Back Guarantee. The jewellery should be sent back in its original packaging along with the sales invoice.
• For returns under their Lifetime Gemstone Guarantee or Lifetime Replacement Warranty, you should email service@trudiamonds.com with a photo of the item showing its current condition before sending it back.
• If you want to return an item due to incorrect size, colour, etc., you should contact them before returning the item.
• For international customers, returns should be sent to Monark Global Limited, Unit 4 Del Guerra Court, Gelligron Industrial Estate, Tonyrefail, Wales CF39 8ES, United Kingdom using a traceable delivery service. You need to pay the shipping cost on your return but, if the item was defective in manufacture, they will credit you with your original shipping charge.
• Refunds, less any amounts deducted for shipping costs, import duties and/or taxes they incur on return shipments, will be credited back to your original form of payment. It may take 5-10 days, from their receipt of goods, before they show back in your account.

You can contact the customer service at TruDiamonds.co.uk through the following ways: - UK & International Phone: +44 (0) 333 043 5000 - USA Text: +1 208 943 5057 - Email: service@trudiamonds.com - Address: Tru-Diamonds, Unit 4, Del Guerra Court, Gelligron Industrial Estate, Tonyrefail, CF39 8ES, United Kingdom.

Here are the details of the Shipping and Return Policy for trudiamonds.co.uk:

Shipping Policy: Orders are processed immediately upon receipt. If the item is in stock, you can expect to receive your jewellery within 2 to 5 business days. Items not in stock may take 14 to 28 days as Tru-Diamonds™ jewellery is not mass produced and each item is carefully crafted, and hand finished. Your order will be confirmed by email, as soon as it’s received, and you will be informed when it is due to be shipped. You will then be notified by email (or SMS) as soon as it is shipped. This notification will include a link to the carrier’s website where you will be able to track the progress of your shipment.

Return Policy: Returns for refund in terms of their No Risk, Money Back Guarantee should be sent back in their original packaging. Don’t forget to enclose your sales Invoice (or a legible copy) and write on it the reason for your return as well as your email address and phone number so that they can contact you, if necessary, to avoid delays in processing. Returns in terms of their Lifetime Gemstone Guarantee or Lifetime Replacement Warranty: Before sending an item back to them, please email service@trudiamonds.co.uk and attach a photo of the item showing its current condition. This is important because, in some instances, it may not be necessary for you to return the item in order to exercise your guarantee. This will save you the cost of shipping it back to them. If you have questions, email service@trudiamonds.co.uk or call +44 333 043 5000 and a member of their Customer Service Team will assist you. Returns for replacement due to incorrect size, colour, etc: Before returning the item, please email or call them and let them know what you’ll be returning and what you require.